Well Being Coach #139: Jolie Wills - How do you lead under pressure?
Join us on The Coaching Podcast as we have the pleasure of introducing Jolie Wills, a renowned creator of tools for coaches hailing from New Zealand. Emma Doyle's connection with Jolie was established through the AUS-DENVER hub, a vibrant community that unites Australians and New Zealanders in Colorado. Drawing on her expertise as a cognitive scientist and a global thought-leader in resiliency, leadership, and team effectiveness under pressure, Jolie takes center stage in this episode. With firsthand experience leading teams through incredibly challenging circumstances, including the aftermath of the devastating Christchurch Earthquakes in her hometown, Jolie imparts invaluable insights. Prepare to discover practical examples of having courageous conversations and gain a deeper understanding of prioritizing our own health and well-being in the future. Get ready for an enlightening conversation that will empower you both personally and professionally.
Some of the highlights include;
- 3.01: Christchurch Earthquakes (2010 - 2015)
- 3.36: Worst coaching moment: The superhero curse (the feeling of drowning) with too many balls in the air. When you are feeling like this, how can you be of support to others?
- 5.18: Self-care - "Energy and time is finite" meaning that both energy and time are limited resources. This also means that we have to be very intentional to create the biggest impact.
- 6.12: Best coaching moment: By taking a break (giving herself permission) Jolie was able to re-set and role-model self-care for others to follow her lead.
- 9.07: Sliding Doors: Christchurch Earthquakes - supporting the psycho-social role around recovery for the people affected by the earthquakes. Living with a constant state of threat and uncertainty (15,000 aftershocks from 2010 - 2015) and helping people who were suffering room burnout.
- 14.28: What Makes a Great Coach? (Curiosity, Empathy, Courage)
- Curiosity - what you first see and what you first hear is often really clouded by your own judgments. Therefore, be a curious explorer instead!
- Empathy - people need to know that you care, they feel heard, and valued, and that you have their best interests at heart.
- Courage - to ask the circuit breaker questions so that they can have a fresh look at their situation (mirror questions).
- ED Qu's: "So what's the truth here?" "What are you not saying?"
- JW: Be mindful of your "Planned continuation bias." And take a temperature check.
- 18.39: What is your go-to question?
- JW (a recovering martyr): "Are you a martyr (no boundaries) or are you a professional (care deeply about the mission but you set your boundaries)?"
- 24.31: How did you come up with the name Hummingly?
- 27.16: What are the 'Doing Well' cards? The Doing Well deck supports the well-being of coaching clients and their teams.
- There are 5 themes to help you be intentional, and set a plan when you are under pressure to help with your self-care while still being able to perform at the same time. For example;
- 30.10: Theme: Connect - your social network is critical during tough times.
- Theme: Dam Good Decisions - Ask a series of questions to check your decision-making.
- 34.30: What is the workshop in a box? To help leaders support their people.
- Tip 1) Know where your people are at?
- "Where am I at? Because that is where I am leading others to!" Leaders need to acknowledge how hard it is to look after themselves.
- Tip 2) Having a crew - who are the perspective checkers? Wise heads? Truth tellers? Vulnerability buddies?
- Tip 3) Have a set of leadership questions (to re-set someone's compass)
- For example: "What is most important to you in your life and what do you need to do to protect it?"
- Tip 1) Know where your people are at?
The Coaching Podcast is sponsored by The Sampson Agency - a talent entertainment and sports management company owned and operated by Tina Samara.
About Jolie Wills - Facilitator and creator of tools for coaches
Jolie is a cognitive scientist and a global thought-leader in resiliency, leadership, and team effectiveness under pressure. Jolie has led teams in the most challenging of environments after disaster and disruption, including following the Christchurch Earthquakes. Over the last decade, Jolie has conducted global research on key ingredients needed to support leaders and teams to thrive in difficult times. Jolie and her team set themselves a design challenge - to turn this research and decades of leadership experience in difficult conditions into practical tools to help others perform and stay well when the pressure's on. Jolie brings the science, the research but most importantly the practical solutions that you can use in your coaching.
Jolie is the co-founder and CEO Americas for Hummingly – an organization that upskills leaders, teams, and organizations to thrive in the face of challenges. Jolie has been awarded a Winston Churchill Fellowship and an Edmund Hillary Fellowship. She is co-author of Leading in Disaster Recovery: A Companion Through the Chaos and is an advisor to the global Counter Terrorism Preparedness Network.
Connect with Jolie: